• Three Tools for Tackling Tough Conversations

  • By: Phil M. Jones
  • Narrated by: Phil M. Jones
  • Length: 29 mins
  • 4.3 out of 5 stars (439 ratings)

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Three Tools for Tackling Tough Conversations  By  cover art

Three Tools for Tackling Tough Conversations

By: Phil M. Jones
Narrated by: Phil M. Jones
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Publisher's summary

Finding ways to express yourself effectively in tense situations, from negotiations with a potential client to thorny discussions with a colleague, is the key to career success. In this workshop, communications expert Phil Jones shares how three key traits - curiosity, empathy, and courage - have the power to transform any encounter into a meaningful conversation and getting what you want. 

You'll explore excerpts from three surprising titles that forever changed how Phil approaches complex conversations - and meet a precocious, telekinetic young heroine; a master of asking the right questions; and a leader who takes off their armor, embraces vulnerability, and leads with courage. 

Key Takeaways:

  • Meet in Person: Face-to-face interactions give you surprising insight and power 
  • Turn Your Vulnerability into a Strength: Tips for staying open and creating new opportunities
  • Flex Your Empathy Muscles: Simple practices to help you feel across the aisle and disarm the situation
  • Find Win-Wins: How curiosity and “micro-asks” help you get what you want 

About the Mentor:

Everyone has something to sell. Phil M. Jones believes we can influence people and get results - all while maintaining our integrity. He’s made it his life’s work to demystify the decision-making process, reframe what it means to “sell” and share communications skills that empower confidence and immediately impact our bottom line. Author of five international best-selling books, and the youngest winner of the coveted “British Excellence in Sales and Marketing Award”, Phil helps leaders and rising stars around the world have brave conversations and get what they want. 

©2019 Audible Originals, LLC (P)2019 Audible Originals, LLC.

Audible Books Explored In this Workshop

Matilda
Matilda By: Roald Dahl
The Coaching Habit
The Coaching Habit By: Michael Bungay Stanier
Dare to Lead
Dare to Lead By: Brené Brown

What listeners say about Three Tools for Tackling Tough Conversations

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Just an ad

This is just an ad for three books. Do not waste your time, it's not worth it.

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3 people found this helpful

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Awesome

I love it. the narrator is excellent
first audible book I still finish. So awesome. I love the 3 points I will apply them. Curiosity, Empathy and Courage.

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Bravo!!!!

So succinct. Easily digestible information. Makes it so easy to share. Thank you thank you thank you.

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good advice

great advice for life really and truly. good clear narrator. I appreciate this book.

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Easy listening with three great tips!

Short and straight to the point. One hour with information you can start using right away. Two great book recommendations are mentioned as well. Recommended!

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So true

The three steps are simple to follow, and the part about courage is so true!

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Great starter

Great content to get going and learning on managing tough conversations, and handling challenging situations.

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Greasy recommending 3 books

Review 3 books that are great Very quick listen and easy to follow makes this a great choice

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Straight forward, powerful and clear

Do not need to say more than that it's straight forward, powerful and clear. Phil M Jones does not disappoint.

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Short and Sweet!!!

This was absolutely excellent!!! Straight forward…informative…engaging. I really enjoyed the insight provided by the author.

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